Collected42 Wiki — do it yourself
Run payment ops yourself.
The payment-operations playbook we run for clients, written down. The accounts@ setup, the prevention checklist, the escalation ladder, and fourteen templates you can use this week.
Unlock the wiki — $6.99
One payment. Lifetime access, including every update.
What’s inside
Build the apparatus
The setup that changes the character of every payment conversation afterwards: a dedicated accounts@ mailbox, the payment ledger with a promised-date column, invoice hygiene, and the 30-minute monthly AR ritual.
Prevention
Almost every 60-day-overdue invoice was created by something that didn’t happen in week one. The payment onboarding questionnaire, deposit policy, early vendor onboarding, and the contract clauses that actually carry weight.
The cadence
What you send, when, and how it changes. Six-stage email sequence, the handover note that moves a thread to accounts@, AP phone scripts, and what to do with silence.
Escalation
Four tiers, in order, with the line between firm and actionable-against-you clearly drawn. Statement of account, work-suspension notice, formal demand, and knowing when to stop.
Templates pack
Fourteen copy-paste templates and sheets. The part most people come for.
The psychology
Why a founder who negotiates six-figure contracts can’t send a four-line email about €4,000 — and the language reframes that fix it.
Tooling & scale
Deliberately last, and deliberately sceptical. What you actually need at 5, 15 and 40 invoices a month, plus the invoicing-portal cheat sheet.
Fourteen templates included
Everything is copy-paste ready.
Follow-up email sequence ×6
Accounts@ handover note
Payment onboarding form
Deposit announcement ×2
Payment ledger sheet
Kickoff readiness checklist
AP call script + log
Statement of account
Work suspension notice
Formal demand letter
Contract clause library
Monthly AR review agenda
Escalation decision tree
Red-flag scorecard
$6.99 — lifetime
Fix the process yourself. We’ll be here if it gets bigger than that.
The wiki is updated as we learn things running payment threads for agencies. You get every update, forever, for the price you paid today.